01 · Work

Places,
made choosable.

We'd rather show one district worked properly over years than a dozen logos with no idea whether any of them changed anything.

Full-service · 53.5461°N 113.4938°W · Edmonton AB

02 · Featured

Edmonton Chinatown

A historic district with real assets, a difficult decade and a story that had stopped being told by the people who live in it.

Pandy, the Edmonton Chinatown mascot, walking with a district map
The case

Edmonton's Chinatown carries more than a century of history, a dense concentration of independent business, and cultural institutions with genuine national profile. It also carries a public perception shaped largely by other people's coverage — safety, vacancy, decline — and a district split across two geographies that had drifted apart.

The organizations responsible for it were not short of plans. They were short of one story that businesses, cultural groups, the City and visitors could all recognise, and of the everyday machinery — a website, a calendar, a booking system, a brand — that turns a plan into something a person can act on this Saturday.

Our role

Brand, narrative and digital platform for the Chinatown Transformation Collaborative, alongside district marketing with the Chinatown BIA. Website rebuild, event and festival strategy, social presence, bookings, calendar and store — the operating layer a district needs to be visible.

The Chinatown Strategy is the City of Edmonton's. The capital projects belong to the district and its partners. Our work is the communications, brand and visitor product that make those things legible, bookable and fundable.

100%+ Rise in online engagement and volunteer signups

Chinatown Transformation Collaborative, reported by the client after the engagement closed.

5.0 Client rating, verified on Clutch

Across every engagement reviewed. Quality 5.0, schedule 5.0, willingness to refer 5.0.

Ahead Of deadline, repeatedly

"Items were delivered on time and oftentimes ahead of deadline." — Director, CTC Edmonton.

03 · The portfolio

One district, every angle.

Governance, visitor product, festivals and international profile — built on one direction rather than assembled campaign by campaign.

Governance Edmonton Chinatown BIA

District marketing and communications.

Governance Chinatown Transformation Collaborative

Brand, platform and ongoing communications.

Visitor product Chinatown Dragon Food Tour

Bookable culinary tour. [Award — name it.]

Visitor product Explore Chinatown Edmonton

Visitor platform and district guide.

Festival Edmonton Dragon Festival

Identity and event strategy.

National event Canada National Lion Dance Championship

Brand and event communications.

International event Pan American Traditional Lion Dance Championship

Brand and event communications.

Sector convening International Chinatown Conference

Identity and delegate communications.

04 · Other practice

Where else the work shows up.

Practice Campaigns

Communications and strategy on municipal, provincial and federal campaigns across Western Canada, listed in full on its own page.

Practice Government

Province-wide communications in the Office of the Premier of Alberta: Alberta is Calling, the Alberta Recovery Plan and COVID-19 public information.

Practice Advocacy & engagement

Issue campaigns, public engagement and stakeholder work for organizations trying to move a specific decision by a specific date.

05 · Attribution

We only claim what we did.

Place work has many authors. Agencies routinely describe a client's capital project, a city's strategy or a community's own effort as if it were their deliverable. We don't, and here's the standard we hold ourselves to.

Standard 01 The client's plan is the client's

A municipal strategy, a district plan or a capital project belongs to the organization that authored and funded it. We say we supported it, and we say how.

Standard 02 Outcomes are shared or not claimed

Visitor numbers move for many reasons. Where we report a figure, we say what we contributed and what else was happening at the same time.

Standard 03 Communities are collaborators

Cultural districts are not our canvas. Where work came out of community leadership, it's described that way — including when it would look better the other way.

If you've worked with us and think anything on this page overstates our role, tell us and we'll change it.

06 · Start here

Your place is next.

Tell us the place, the mandate and the date something has to be approved. We'll tell you what we'd run, what you already have covered, and whether we're the right firm at all.

53.5461°N 113.4938°W · Churchill Strategy · Edmonton AB