01 · The signature engagement
Destination Growth Blueprint™
One engagement, six stages. From an honest read of where the place stands today to a twelve-month plan that has an owner, a date and a budget attached to every line.
You don't leave with a document. You leave with a direction — and a case that can survive a board, a budget cycle and a change of council.
53.5461°N 113.4938°W · Edmonton AB
02 · Why it exists
Everyone agrees the place has potential. Nobody agrees on what to do.
It's the same room every time. The businesses want foot traffic. The cultural organizations want the district's history respected. Administration wants something that fits an existing plan. The board wants a decision. Everyone is right, and nothing moves.
What's missing isn't enthusiasm or ideas. It's a single agreed position that all of those interests can be measured against — and a plan specific enough that saying yes to it doesn't feel like a risk.
The Blueprint produces both. It is deliberately structured so that the hard conversations happen early, in a room we facilitate, rather than late, in a public meeting.
Become one position that each stakeholder can still see themselves in.
Become one document with a sequence, owners and dates — and a reason the last ones stalled.
Becomes a multi-year case that partners and funders can attach money to with confidence.
03 · The engagement
Six stages, in order.
Each stage produces something the next one needs. Nothing is skipped, and nothing is designed before there's a position to design from.
Understand the place, its audiences, assets, perceptions and competitive landscape — including the parts nobody enjoys hearing.
Define what makes the destination distinct, relevant and worth choosing — and what it should stop claiming.
Build the narrative, message architecture and identity direction that everyone else will work from.
Align touchpoints, public spaces, programming and the actual experience of arriving, staying and returning.
Establish campaign priorities, content direction and the audience pathways worth investing in.
Turn strategy into sequenced priorities, partnerships and measurable action, each with a named owner.
04 · Deliverables
What actually arrives.
Everything below is written to be used by someone who wasn't in the process — a new board member, a volunteer, a printer, a funder.
The full strategy: audit findings, position, framework, experience direction, roadmap and twelve-month plan in one bound document.
The approval version. Evidence, cost, risk and what happens if nothing changes — built to be presented by you, not by us.
One page. The position, the three supporting points, the proof for each, and the words that never appear again.
The visual and verbal direction, with enough specificity that a designer — ours or anyone's — can build from it.
The visitor's actual sequence: finding out, arriving, moving through, spending, leaving, telling someone.
Sequenced, with an owner, a date, an estimated cost and a measure against every line.
05 · Process
How it runs.
[Typical duration: 12–16 weeks.] Adjust to your actual delivery — a stated range does more in a procurement conversation than "it depends."
Agree the question we're answering, the decision it feeds, and who has to approve it. Confirm the stakeholder list.
Research, interviews, business and resident input, site work, competitive scan. Reported without softening.
The uncomfortable meeting, held early and on purpose. What we found, what it means, what has to be decided.
Position, narrative, identity direction and experience. Developed with a working group, not in isolation.
Campaign priorities and the twelve-month sequence, costed and assigned.
Delivered to the body that has to approve it, with you leading and us in the room to answer.
Four to six people who can speak for the main interests, and one person with authority to settle a disagreement. Meeting availability matters more than headcount.
If everyone already agreed, you wouldn't need this. Disagreement in the room is useful; disagreement discovered at the board table is not.
06 · Fit
When it's the wrong thing to buy.
A board, a budget, real assets and six opinions about what to do with them.
Buy the project, not the Blueprint. We'll tell you which one you're actually asking for.
Something got approved and never moved. Understanding why is part of the audit.
If you need a document to justify a conclusion, we're the wrong firm. That work damages the trust you'll need later.
Funders and partners fund clarity. The Blueprint is built to be attached to a submission.
Without a working group that shows up, this produces a document instead of a direction. We'd rather not start.
07 · Questions
The ones we're always asked.
[Blueprints start at $X. Scope moves with the size of the district, the depth of engagement required and whether identity design is included.]
Often not. Most places have a plan that was never translated into a position, a look and a sequence. Send it over — if it's sound, we'll tell you and scope something smaller.
Yes. The Blueprint is written to be built from by anyone competent. We'll brief them directly.
No, and the document is deliberately written so you don't have to. Most clients continue with us because the direction is already in the room, not because the file locks them in.
[Roughly X hours across the engagement for the working group — a kickoff, a findings session, two working sessions and a review.]
Either you run it internally with the plan as your reference, or we stay on retainer to deliver it. Both are normal. We'll say which we think fits.
08 · Start here
Let's set the reference point.
Tell us the place, the mandate and the date something has to be approved. We'll tell you whether the Blueprint is the right instrument — or whether something smaller would do.
53.5461°N 113.4938°W · Churchill Strategy · Edmonton AB
